Privacy Policy

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We are committed in protecting your privacy.

This Privacy Policy governs the manner in which We collect, uses, maintains & discloses information collected from Users of the Site. This privacy policy applies to the Site and all products & services offered by Us.


"We", "Us", "Our"  -- refers to Irsah Indesign Solution
"Site" -- refers to
"Users" -- each, a "User"

March 2018 -- Updates to GDPR Compliance

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address. Users may, however, visit our Site anonymously. We will/may collect personal identification information from Users only if they voluntarily submit such information to us.

Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information.

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Sensitive Information

We do not gather sensitive personal data (e.g. health, genetic, biometric data; racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, sexual orientation, and criminal convictions). We expressly request that you do not provide any such sensitive data to us.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them.

Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

In general, this site uses cookies from Google to deliver its services, to personalise ads and to analyse traffic. Information about your use of this site is shared with Google. By using this site, you agree to its use of cookies.

How we use collected information

We may collect and use Users personal information for the following purposes:

  1. To improve customer service
  2. Information you provide helps us respond to your customer service requests & support needs more efficiently.
  3. To personalize user experience
  4. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  5. To improve our Site
  6. We may use feedback you provide to improve our products and services.
  7. To process payments
  8. We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  9. To run a promotion, contest, survey or other Site feature
  10. To send Users information they agreed to receive about topics we think will be of interest to them.
  11. To send periodic emails

We may use the email address to send User information & updates pertaining to their order or inquiries. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and/if data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that links to the sites & services of our partners, suppliers, advertisers, sponsors, licensors & other 3rd parties.

We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.

In addition, these sites or services, including their content & links, may be constantly changing/updated. These sites & services may have their own privacy policies and customer service policies.

Browsing & interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms & policies.


Ads appearing on our site may be delivered to Users by our advertising partners, who may set cookies. These cookies allows the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer.

This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Compliance with children's on-line privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.


The European Union’s General Data Protection Regulation (GDPR) protects European Union data subjects' fundamental right to privacy & the protection of personal data. It introduces robust requirements that will raise & harmonize standards for data protection, security, and compliance.

This Site, in general, is hosted on Blogger a Google sub-product. All datas & information used is kept & protected by Google. Read how Google handles & protects any personal information or data across their services here

We may pass your information to 3rd party service providers who we have engaged for the purpose of completing tasks & providing services to you on our behalf (for example, we may provide your contact details to the Search Engine Optimisation company we work alongside). We disclose only the information that is necessary to deliver the service.

We also use a number of 3rd party services to help us fulfil our contractual obligations – for example, data sent via our forms is stored & backed up by Google. 

These 3rd party services are listed in full below; we have verified that these 3rd party services are GDPR compliant (or are working towards GDPR compliance), and are certified under the EU-US Privacy Shield Framework (or are working towards certification) where these organisations are based outside of the EU.

The following details outlines the personal data we collect & for what purpose. The list also outlines the 3rd parties the data is processed by or shared with, and how long the data is stored for:

Task: Email
3rd Party(s): Google Mail/Email Clients
Used For: Prospect, client & supplier contact information
Basis: Legitimate Interests
Purpose: To allow initial & ongoing contact with prospects, clients, suppliers, etc. For Google Mail we have signed EU model contract clauses.
Data Retention:  Until request for deletion.

Task: Blog Comments
3rd Party(s): Held within Disqus, Facebook, Google+, Blogger
Used For: To allow website users to comment on and discuss blog posts, or ask questions.
Basis: Legitimate Interests
Purpose: Website commenter name, email address and website
Data Retention: Until request for deletion or users may delete/remove/edit via the comment management panel made available by the comment provider. To maintain flow of conversation comments may not be deleted on request, but all personally identifying information will be removed.

Task: Backup
3rd Party(s): Google
Used For: Backup of documents on local drives – proposals, schedules, etc
Basis: Contract
Purpose: Local and/or Cloud backup to ensure business continuity in the event of hardware failure.
Data Retention: Until request of deletion.

Task: Analytics
3rd Parties: Google - We have signed EU model contract clauses & anonymise IP addresses
Used For: Website visitor behaviour (anonymised – full IP address is NOT stored)
Basis: Legitimate interests
Purpose: To analyse popular content, website performance, etc – so we can further improve.
Data Retention: Indefinitely/for as long as Google Analytics retains. NB: not personal data

How Google handles & protects personal information or data across their services used at this Site: .

How Google uses data when you use Google partners' sites or apps:

How Disqus Comments complies with EU-US Privacy Policy:

Facebook Data Policy:

Changes to this Privacy Policy

We have the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page.

We encourage Users to frequently check this page for any changes to stay informed on how we are helping to protect the personal information We collect.

You acknowledge & agree that it is to your responsibility to review this privacy policy periodically & become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site.

Your continued use of this Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:

Irsah Indesign Solution
P-1-5, Jalan Cahaya,
68000 Ampang Selangor,
+6017 970 7706

This document was last updated on March,
Next revision on March, .

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