Common Issues Troubleshooting BlogrCart Shopping Cart Blogger Templates

@ written .Sunday, April 27, 2014   

Common Issues Troubleshooting BlogrCart Shopping Cart Blogger Templates
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Below are a list of common issues and troubleshooting guide when installing BlogrCart Blogger templates using the unlimited send order e-mail and Paypal checkout. This guide will hopefully help you out in finding solutions during your Blogger e-commerce store installation.



BlogrCart Shopping Cart Common Settings Issues

For BlogrCart PRO Blogger templates, HTML99 is used to house all the additional plug-in in making sure your template will still be workable although you have customization ERRORS.

Any XML source codes error during editing, ie a missing colon, missing comma etc will break the template renderings on browsers.

By using below method, the customizations done to your template styles, WILL NOT be overriden since that you are only replacing the template plug-ins to its template default state.

A neat trick if you have found out that your plug-in is not functioning well, is by doing this:-

#1 Open up the template file in your hard drive.

#2 Find <b:widget id='HTML99'..... > this should be closest to bottom of the template file.

#3 Now at the above reference code, copy the code with the indicators like so:-

<!-- starts copy here -->
<b:widget id='HTML99'..... >

... bunch of codes ...

</b:widget>
<!-- ends copy here -->


#4 Now go to Blogger > Template > Edit Template > go to widget HTML99 by selecting the drop down "jump to widget" selector.

#5 At your Blogger template code <b:widget id='HTML99'..... >...</b:widget> DELETE this line ENTIRELY (which includes the codes in between!).

#6 At the deleted codes in Step #5, PASTE the codes you have just copied from your template file (ref Step #3)

#7 Click "Save Template" and Preview.

Your template plug-in will be working again and you can customize as per tutorial file given. This is easier and NO additional (copy/paste) codes is required, just some text editing only to your template preference as required for your own set-up.


Questions and Issues During Plug-in Customizations 

When I click send order, it goes to Paypal.
Definitely there are errors in your send order e-mail settings/customizations or your Paypal checkout settings. Check:-
  • Any missing quotes before and after your custom texts.
  • Any missing colon ";" (without quotes) after each line of the custom text.
  • Did not include "-" (without quotes) in a text line if not required.
  • Possible error in your shipping settings.
  • Possible error in your currency settings.
  • Possible error in your tax settings.

When in Paypal, the selected item is not shown/delivered?
  • Have you selected an item to your shopping cart before clicking the Paypal checkout link?
  • Have you registered a valid Merchant account with Paypal?
  • Have you entered the registered e-mail acoount as the ones with Paypal?

Why my currency is not updated?
By default, if the shopping cart has errors, it will use USD ($). Check the following:-
  • Included all the necessary customizations (without errors) required at the currency settings, e-mail settings etc.

Why my shopping cart shows the dollar sign?
Definitely there are errors in your customizations. Check below:-
  • Send order e-mail settings
  • Paypal checkout settings.
  • Currency settings.
  • Shipping settings
  • Tax settings.

I do not want to use shipping charges.
  • Go to the "cart-shipping" settings and comment/delete the entire codes.

I do not want to add tax charges.
  • Go to the "cart-tax" settings and comment/delete the entire codes.

When I send the order, some pop-up occurs.
Could happen in these 3 occurrence:-
  • The order form required fields are not filled before sending. This is normal to verify the order is completely filled.
  • Check all custom text in send e-mail settings is included/inserted. This is to make sure your custom send order settings is parsed correctly.
  • For free download template users, the Author links is modified/removed.


BlogrCart Custom Pages Known Customizing Issues

Why when I click the "view cart" link, it shows page not found.
  • Have you created a "view cart" page using Blogger > Pages > Create a page > Name the page title "View Cart" (without quotes)?
  • Have you published the "view cart" page?
  • Have you check the URL to your "view cart" page that automatically set by Blogger servers after publishing, and using that URL to include in your template links?


Why my shopping cart summary does not display in my "view cart" page?
  • Have you create a "view cart" page using Blogger > Pages > Create a page ?
  • Have you copied the necessary codes for the "view cart" page?
  • Have you published the "view cart" page.
  • Have you updated the template source codes as required by the tutorial page for the view cart page settings.
  • Possible error in your e-mail send order customizations and your Paypal checkout settings.

When I click "send order" button, it shows page not found.
  • Have you create a "send order" page yet, using Blogger > Pages > Create a page ?
  • Have you published the "send order" page.
  • Have you check the URL to your "send order" page that automatically set by Blogger servers. And using that URL to include in your template links?

I successfully submitted a test order, but I did not receive the email orders.
  • Check that your shop e-mail preference is correct.
  • Check that your test email for the send order form is correct
  • Check your SPAM or OTHER folder in your email (possible too any hyperlinks included in custom email body)

I submitted a send order, but then redirected to page not found or a page at www.irsah.com.
  • Check that you have updated your send order e-mail preference.
  • Check to see if you are including the http:// prefix. If so remove it.

I submitted a page, a "data submission incomplete" occurs. And after clicking the "OK" button, it does not return to my ERROR page.
  • Check that you have updated your send order e-mail preference in error page URL settings.
  • Check to see if you are including the http:// prefix. If so remove it.
  • Check that you have created an 'ERROR" page and published that page.
  • Check if the URL to your "ERROR" page is correct.


BlogrCart Page Display, Style and Layout Common Questions

My "add to cart" button is missing.
  • Check that you have installed the auto post template in your Blogger > Post Template settings and publishing your posts using the easy to use editor features.

My "price" is missing.
  • Check that you have installed the auto post template in your Blogger > Post Template settings and publishing your posts using the easy to use editor features.

My product image is missing and sometimes not aligned correctly at the gallery pages.
  • Check that you have installed the auto post template in your Blogger > Post Template settings and publishing your posts using the easy to use editor features.
  • Check if there are additional HTML codes included by Blogger after publishing a post. Normally a <br /> tag is included by the blogger editor at the very top most. Delete the <br /> tag.

My product post styling is off.
  • Check that you have installed the auto post template in your Blogger > Post Template settings and publishing your posts using the easy to use editor features.

Why my product post displays is cut-off even though I customized to display more posts in my gallery pages?
  • This is a Blogger server pagination issue. It happens if your product post exceeds a certain amount of bytes to render a certain page. This is normally due to "heavy" image usage on your product pages.
  • This issue is already rectified in BlogrCart PRO but for FREE users, you can add simple codes to help you out.
  • At your Auto Post Template codes add " <!-- more --> " (without quotes) BEFORE/ABOVE <table border="1" class="product-thumbnails">. 
  • Users must understand this is some of the limitations known with Blogger platform and NOT controlled by the template itself.

Why my menu navigations does not have a drop down?
  • Check if your custom URL's and link text follows the schematic codes provided in template.

Why when I include some other default Blogger Gadgets/Widget, the Gadget/Widget styling is off?
  • The templates styles are dedicated to it's own functionalities and plug-ins use (as seen in demo). Most of the default Gadgets styles are pre-include by Blogger servers when selected/installed in a template.
  • You can overwrite the Gadgets styling by including your own preference (for free users)
  • For PRO users, the default Blogger overwrite styles have been pre-installed.

Can I add a pop up or other plug-ins to enhance the template?
  • Yes you can, but there are remote issues by additional plug-in libraries which uses the same tags or selectors in order to activate it's functionalities.
  • You can test and install but always back-up your template so you can revert back if there are any issue occurs.

Why other template functionalities/features is not working?
  • Check to see that your added javascript/jquery codes is parsed correctly. Errors in your added codes will prevent the browser to initiate the pre-installed plug-ins.

This information is gathered via personal messages, comments, forums, our fan page at Facebook, tweets at Twitter, Hang Out at Google+ discussed/forwarded directly to our team members/designers/developers for the past years.

Tags or selectors included here may differ in template settings.

View our template collection which uses shopping cart functionality below.

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